Grievance Procedures

The following should be used when filing a grievance regarding any unethical actions occurring during an interpreting assignment. 


  1. Who may file a grievance?
    1. Any deaf or hard of hearing consumer of interpreting services;
    2. Any hearing consumer of interpreting services;
    3. Any person having direct interest in the occurrence specified in a grievance.
  2. The person filing the grievance may contact NCDHH in person, by phone or by letter. The grievance should specify the alleged offense (what occurred) and include the time, place, the person(s) involved and the names of any potential witnesses. If you wish to submit a grievance electronically, you can do so here
  3. The coordinator will present the grievance and all of the accompanying information to the NCDHH Interpreter Review Board for their review and possible referral to the Full Board. 
  4. Any person filing a grievance should be made aware of his or her right to register their grievance with the local or state interpreter organization or the National Registry of Interpreters for the Deaf (RID) here

Questions? Contact Gina Petersen at  More information about this process can be found on our Licensing Page.