Suggested Procedures for Calling Interpreters
Identify yourself and your agency.
Ask if the interpreter is available to interpret at the specific time that you need someone. Do not disclose any confidential information until the interpreter has stated that they are available.
If the interpreter is available for that date and time, give the interpreter the confidential information regarding location, deaf client's name, type of setting, etc.
Court related requests, contact firstname.lastname@example.org
Rates for interpreters are negotiated between the interpreter and the hiring contact. NCDHH does not become involved in any negotiations or communication regarding costs or any other billing issues regarding interpreter services.